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We are invite only; this is because we operate on a made-to-order basis, and we keep our design and production processes on a couture, one-piece scale. Invite your friends! If you love what we‘re about and what we do, help us grow and share the love. Your friends will need an invite code to shop with us. You can either email them an access code or copy and paste the shareable link below to get them started.
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Need our help? Email us at firstname.lastname@example.org - our office hours are 8 AM - 5 PM PST, Monday through Friday.
Content & Image Use
You acknowledge and agree that all copyright, designs, the aesthetic of the site, trademarks and all other intellectual property and material rights relating to the content as described are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on Frilly are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the content only as expressly authorized by Frilly or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
Frilly’s sizing is based off the European couture model, meaning we run smaller than most American sizing systems. We suggest you review our sizing chart to make sure you are ordering the correct size per your measurements when placing your order for an item.
Risk of Loss
All items purchased from Frilly, Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Despite our best efforts, items on our Site may occasionally be mispriced. Frilly, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Frilly, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If payment has already been made or if the credit card has already been charged for the purchase and the order is cancelled, Frilly, Inc. shall promptly credit the credit card account in the amount of the incorrect price.
Governing Law &Jurisdiction
Frilly, Inc. is governed in all respects by the laws of the State of California. By using our Services, you accept and consent to the jurisdiction of the Federal and State courts of Los Angeles, CA for any court action deemed necessary by The Dreslyn to protect our Site from theft or fraud.
Any other controversy or claim arising out of or relating to this Agreement, the services, the products, or the Site shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Los Angeles County, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. The award of the arbitrator shall be final and binding upon the parties without appeal or review except as permitted by California law. Notwithstanding the foregoing, either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. If for any reason a court of competent jurisdiction finds any provision of this Agree, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the Agreement shall continue in full force and effect.
We are not liable for the actions of users when they use the Services. We may also change the Services at any time and are not liable for how this may affect you. We do not guarantee the quality or accuracy of any content you view using the Services or other websites.
Changes to the Services: We may change, suspend, or discontinue any aspect of the Services at any time, including hours of operation or availability of the Services or any feature, without notice or liability.
User Disputes: We are not responsible for any disputes or disagreements between you and any third party you interact with using the Services. You assume all risk associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release Frilly of all claims, demands, and damages in disputes among users of the Services. You also agree not to involve us in such disputes. Use caution and common sense when using the Services. Content Accuracy: We make no representations about accuracy, reliability, completeness, or timeliness of any contents of the Services. Similarly, we make no representations about accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the Services. Use the Services at your own risk.
Third-Party Websites: The Services may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them. We make no promises and disclaim all liability of specific results from the use of the Services.
Released Parties Defined: “Released Parties” include Frilly and its affiliates, officers, managers, employees, agents, representatives partners, and licensors.
DISCLAIMER OF WARRANTIES
You use the Services at your own risk. We make no warranties or guarantees.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES LISTED ON THE SITE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE NO WARRANTY THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY GOODS OR SERVICE AVAILABLE ON THE SERVICES WILL MEET YOUR EXPECTATIONS, OR (v) ANY ERRORS IN THE SERVICES WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE THAT RESULTS FROM THE USE OF ANY SUCH MATERIAL. LIMITATION OF LIABILITY AND INDEMNIFICATION
We are not liable for anything that happens to you that somehow may be connected to your use of the Services. If you use the Services in a way that causes us to be included in litigation, you agree to pay all legal fees and costs for Released Parties.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE RELEASED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE SERVICES; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR YOUR USE OF FRILLY CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.
You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any Frilly Content, (iii) your breach of these Terms; or (iv) any other acts through your use of the Services. We shall provide notice to you promptly of any such claim, suit, or proceeding.
We use your contact information for the following reasons:
• Register your account
• Maintain your account, wishlist and transaction history
• Let you communicate with us through social networks and other media
• Process and deliver purchases, returns, backorders, etc
• Communicate with you and provide customer support
• Let you know about products, promotions and events that might be of special interest to you
• Protect you against fraud and unauthorized transactions, including identifying potential unauthorized users and/or hackers
The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Websites or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing your shopping experience, improving our store, and communicating with you.
Social Networking Information: If you link your social network profile to Frilly we will request access to information, including friends, interests, etc. This is not a necessary feature to access your Frilly account but will allow you to connect others to the Frilly shopping experience and communicate with us socially.
Automatic Information: Some information is received and stored automatically whenever you interact with us. "Cookies" are one example of this type of information. As a reminder, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.
Mobile: When you download or use apps created by us, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
Email Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open e-mails from us if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mails or other mail from us, please adjust your Email Preferences.
We collect information about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other devices which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visit as well as provide personalized advertisements on other web sites and storage of items in your Shopping Cart between visits.
Frilly is as concerned with your privacy as you are, prioritizing keeping your information safe and secure throughout your visit and transactions with us. Below we share what data we collect, store and use that we hope will give you a better understanding of how your information interacts with our company.