my bag

CHECKOUT
Subtotal: $0

You have no items in your bag.

Are you sure you want to delete this item from your bag?

wishlist

Are you sure you want to delete this item from your wishlist?

returns
How do I exchange an item?
You can process an exchange by logging into your account and processing a return through your Order History & Tracking tab in your account and creating a new purchase.
How do I return an item? 
You can return an item by logging into your account and processing a return through the Order History & Tracking page. If you need help returning your items, please contact care@frilly.com.
How can I track my return?
You will be sent a return tracking number via email.
Have you received my return?
You will receive a confirmation email when your return has been received and processed.
How long does it take to process a return?
Depending on the nature of your return, processing times may vary between 1-5 days. For more information, please contact care@frilly.com.
Help! I can’t find my return slip.
We can re-send your return slip via email if you contact us at care@frilly.com.
how long do I have to return my items after I receive them?
After you receive your items, you will have 7 days to return items for free.
what happens if I return after this timeframe?
Any items not marked for return will be charged for return shipping costs.
What if I don’t have the original packaging?
You can return your items in the packaging of your choice. Please keep in mind that all returned items must be unworn, with tags, and in the same condition as when received.
frillyjiankong201832111111111211302330