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general info
who is frilly?
frilly is an eco-friendly, customizable clothing platform where fashion seekers are given the power to personalize their wardrobe. We believe that fashion should be more personal, and we’re here to make that happen.
what can I customize?
You can customize your garments using the edit icon located on on the right-hand side of the 'Select Size' button, then make your garment come to life!
why is a garment detail not available?
Some detail options only apply to specific bodices—for example, a special pocketing may only be available on a tunic length and not a crop.
can I request a special design detail?
We do not take special design requests at this time, but we always love to hear your feedback. Let us know about any special requests and we will pass them on to our fashion design team.
how close is the real garment to the rendering?
Our tech team renders each style and every detail to be as true to life as possible. If you prefer to see a specific garment in more detail, reach out to our customer care center.
is frilly hiring?
We’re always looking for fresh talent. Introduce yourself by emailing us at hr@frilly.com.
how can I send you general feedback?
Send all feedback to care@frilly.com - we’d love to hear from you!
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